About this policy
How we use your personal information
Whilst using the website in the future, you may be asked to provide personal information (name, telephone number, email and address). We will use this information to administer our website, client databases and marketing material eg new classes, venues and workshops. We may also periodically send other information we think you may find interesting using the email address you have provided. By providing your email and telephone phone number, you consent to Horsley Pilates contacting you for the purposes of arranging classes, and will only be used for marketing if you have given your consent. Your details will never be shared with third parties.
When visiting the studio for the first time, you will be asked to complete a written enrolment form which will include an area for any relevant medical information regarding injuries, necessary for the class. This data is held securely in a locked office and only seen by the teacher. Attendance records used for class management are also kept. This information will be held for seven years for insurance purposes.
Enquiries from non customers (name, email address and message) recieved via our website or by email will be held for up to a year, and used to answer queries and follow ups.
We will ensure that all personal information supplied is held securely in accordance with the General Data Protection Regulation (EU) 2016/679, as adopted into law of the United Kingdom in the Data Protection Act 2018.
Your principal rights under data protection law are:
Right of access – you have the right to request a copy of the information that we hold about you
Right of rectification – you have the right to correct data that we hold about you that is inaccurate or incomplete
Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records. Please note that there is a legal requirement for treatment records to be held for seven years, or in the case of minors, until the child has reached the age of 25.
Right of restriction of processing – where certain conditions apply, you have a right to restrict the processing
Right of portability – you have the right to have the data we hold about you transferred to another organisation
Right to object – you have the right to object to certain types of processing such as direct marketing
Right to object to automated processing, including profiling.
You have the right at any time to request a copy of the personal information we hold on you. Should you wish to receive a copy of this, or would like to be removed from our database, please contact us at firstname.lastname@example.org.
Your personal information will not be held for longer than necessary. You can unsubscribe from receiving marketing emails from us by asking to be removed from our mailing list. Once you do this, you will no longer receive any emails from us.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Please contact email@example.com for any further information.